The main philosophy of Cloud4Com solution for IaaS is offering such services that are common in eneterprise solutions and that lower market segment customer can’t reach. The focus is therefore on dependability and variability compared to commodity solutions to providing simple virtual servers that are on the market these days. This approach demands specific software solutions, especially from the end user’s work point of view.
After the registration, the end user has to his use an instrument for configuration and administration of his environment that serves him as:
- Order system, in which he chooses services from the service catalogue
- Configuration instrument, which he uses to define his data center environment
- Interface for partial administration of separate components
User interface, as well as most administration interfaces, is drawn as a web application and doesn’t require anything else than a common browser. Software solution is at the same time ready not only for immediate service sale but also for service sale through a partner who to an end customer acts fully like a real service provider – so called whitelabeling. The customer then doesn’t have a commercial relation to Cloud4Com but with the external service provider.
The system also enables delegation of the customer’s right to his provider, so the service provider can offer upgrade services in case of interest and therefore create managed service type of solution above the IaaS service.
The configuration of the data center environment can be very varied. It contains three main types of products:
- Disk space in several forms
- Virtual servers
- Network elements
From these components, the customer can make up (or have made up) his own data center that can look for example like this:
Requests for creating, inactivating and changing the configuration defined by the customer are processed in operations defined within workflow, that can be according to its character processed either automatically or with help of a human. This gives the new service and type of device implementation considerable flexibility and at the same time it ensures strict process operation of customer services.
The interface on the side of monitoring and billing enables integration into partner’s infrastructure processes.